- It is bad. Nobody uses it.
- It is good. Everyone is happy.
- Did you listen to your users and fix their problems?
- Did you teach your users the way your software should be used?
You did remember to include your contact details, did you?
We run a small virtual office in an academic organization. Purpose: to take the academic software one step further towards global usability. It is supposed to be just hard work and no thinking, but sometimes one can't help having ones own thoughts. And they may even have nothing to do with the software.